Shipping & Returns
Shipping
Processing & Delivery
All orders are processed within 2-5 business days. You'll receive a confirmation email when your order is placed, and a second email with tracking as soon as it ships.
Once your order ships, standard delivery within the United States takes 5-8 business days. Most orders arrive within 7-12 business days from the time you place them, including processing. These are estimates and may run longer during new drops and high-volume periods.
Drop 01 Orders: Please allow approximately two weeks for your order to reach your doorstep. This gives our team a little extra time to carefully inspect and prepare every package, ensuring it arrives in perfect condition for your complete satisfaction.
Please allow 24-48 hours for tracking to begin updating after you receive your shipping confirmation. Early on, a tracking number that hasn't moved is usually a carrier scan delay rather than a lost package.
Shipping Rates & Destinations
Rates are calculated at checkout based on your location. Orders over $125 ship free.
We currently ship within the United States. International shipping is coming very soon. Join our list and we'll let you know the day it goes live.
Order Changes & Problems
Order Changes
We're not able to cancel orders once they're placed. If you need to change your size or correct your shipping address, email support@jehovahsneakydesigns.com within 12 hours of placing your order and we'll do everything we can. After that we're unable to make changes.
Lost Packages (In Transit)
If your tracking information has stalled and the package appears to be lost in transit, please reach out to our support team within 14 days of the estimated delivery date. We will investigate the issue with the shipping carrier and, if confirmed lost in transit, issue a replacement order.
Stolen or Misdelivered Packages
If your tracking shows "Delivered" to the address you provided at checkout, but you haven't received your order, please check with neighbors or your local post office first. If you still can't locate it, email us and we'll investigate with the carrier. Please note that Jehovah Sneaky Designs is not responsible for stolen packages or carrier misdelivery errors once the tracking status is officially marked as delivered.
Incorrect Shipping Addresses
Please double-check your shipping address at checkout. If a package is returned to our facility because the address provided was incorrect or incomplete, the customer will be responsible for the reshipping costs to send the package to the correct address. Unclaimed returned packages will be forfeited after 30 days.
Returns & Exchanges
Our Policy
Jehovah Sneaky Designs operates Monday through Friday, 9 a.m. to 5 p.m. EST. All emails will be answered within 24-48 business hours, excluding weekends and all major U.S. holidays. Please allow an additional 1-2 business days for responses during new product drops or high-volume periods.
We want you to be completely happy with your purchase from Jehovah Sneaky Designs. If something doesn't work out, we will gladly accept unworn, unwashed, or defective merchandise for return within 30 days from your delivery date.
To be eligible for a return, your item must be:
- Unworn/unused
- In the same condition that you received it
- With all original tags and packaging attached
- Free of stains, odors, or pet hair
Returns & Exchanges Process
Standard Returns
To initiate a return, email us at support@jehovahsneakydesigns.com within 30 days of delivery with:
- Your order number (e.g., JSD1234)
- The email address used at checkout
- At least 1 clear photo of the item showing its current condition
Once your return is approved, we will provide you with a prepaid shipping label. A flat $7 return shipping fee will be deducted from your final refund. This is the same rate no matter what you're sending back or where you're shipping from.
Once your return is received at our facility and inspected, we will send you an email to notify you of the approval or rejection of your refund.
- If approved: Your refund (minus the $7 fee) will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.
- Please note: Original shipping fees are NOT refundable.
Late or Missing Refunds
If you haven't received a refund yet:
- Please check your bank account again.
- Contact your credit card company or bank. It may take up to 10 business days for your refund to be officially posted.
- If you've done this and still have not received your refund after 10 business days, please contact us.
Size Exchanges
We highly recommend consulting the detailed size guides provided on every product page before completing your order. Sizing varies between styles, and checking the chart first is the best way to get the right fit the first time.
If you still need a different size, reach out to us at support@jehovahsneakydesigns.com with your order number and we'll do our best to help. Size exchanges are handled strictly on a case-by-case basis and are not guaranteed.
If an exchange is approved, we recommend shipping the original item back using a trackable service. We cannot guarantee that we will receive your returned item and are not responsible for packages not received if sent via a non-traceable carrier.
Exceptions & Non-Returnable Items
Due to hygiene and the nature of these products, the following are FINAL SALE and are not eligible for return or exchange:
- All intimates (including undergarments and swimwear)
- All accessories (stickers, sticker packs, luggage tags, drinkware, and similar)
- Mystery boxes
- Promotional items
- Heavily discounted sale items
Final sale does not mean unprotected. If any of these arrive damaged, defective, or misprinted, we will replace them (if in stock) or issue a full refund, and you will not need to ship anything back.
Damaged or Defective Items
We stand behind the quality of every piece. If your order arrives damaged, defective, misprinted, or you receive the wrong item entirely, we will make it right.
You must contact us within 21 days of your ORIGINAL delivery date at support@jehovahsneakydesigns.com with:
- Your order number (e.g., JSD1234)
- At least 3 clear photos showing the specific defect, the issue from different angles, and the full garment (or item)
- A brief description of the problem, the more detailed the better.
Once we verify the issue via your photos, we'll send a replacement or issue a full refund, whichever you prefer. If the item is no longer available, we'll refund you in full. The $7 return fee never applies here, and you will not need to ship the item back to us.
Contact
For any shipping or return questions, reach us at support@jehovahsneakydesigns.com. We respond within 24-48 business hours.